1. SMS Consent and Privacy
Phone numbers obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Sterling Lloyd Insurance Services, you may receive messages related to the following:
- Follow-up on your quote request or application (if applicable)
- Appointment and consultation reminders (if applicable)
- Policy renewal and expiration-date reminders (if applicable)
- Requests for information or documents needed to complete your quote (if applicable)
- Billing and service inquiries (if applicable)
3. Message Frequency
Message frequency may vary depending on the type of communication and the status of your quote or policy. For example, you may receive up to 4 SMS messages per week related to an active quote request.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary depending on whether the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Sterling Lloyd Insurance Services by checking the SMS consent box when submitting an online form on our website.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply with the keyword HELP. You can also get help directly from us through our Contact page or by calling (888) 226-5509.
Additional option: if you do not wish to receive SMS messages, simply leave the SMS consent box unchecked on our forms.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy Policy and SMS Terms & Conditions pages.
- Message frequency may vary.