Is Ask Sterling a licensed insurance agent?

No. It is an educational navigation and triage assistant.

Can Ask Sterling tell me what policy to buy?

It can explain common coverage categories and next steps, but final recommendations require licensed human review.

Can Ask Sterling bind coverage or confirm a claim?

No. Those actions require the appropriate human and carrier processes.

AI Disclosure | Sterling Lloyd Insurance Services

1. Introduction

At Sterling Lloyd Insurance Services, precision and transparency are at the core of our operations. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our services, visit our website, or interact with our digital tools.

By using Sterling Lloyd's services, you consent to the practices described in this policy. We ensure that our data handling practices comply with the highest standards of financial data protection and security.

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked, directly or indirectly, with a particular consumer or device. This includes:

Identifiers such as name, alias, postal address, unique personal identifier, and online identifier.
Professional or employment-related information.
Financial information provided during the insurance application or claims process.
Geolocation data and internet activity logs.

How Sterling Lloyd Uses AI

We leverage advanced artificial intelligence to provide "Precision Transparency" in our underwriting and claims processing.

AI Guardrails

All AI-driven decisions are subject to human oversight. We do not use automated processing for final claim denials or policy cancellations without manual review by a licensed specialist.

Transparency

We provide clear explanations for any AI-assisted risk assessments that impact your premiums or coverage eligibility.

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4. Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to the personal information we collect, request the deletion of your personal information, or opt-out of certain types of data processing.

What Ask Sterling does not do

Ask Sterling does not quote premiums, bind coverage, change or cancel policies, confirm claim coverage, guarantee eligibility, guarantee claim outcomes, or provide legal, tax, or medical advice. It is not a substitute for a licensed insurance professional or for carrier underwriting and claim handling.