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Specialty coverage

Technology E&O / Media Liability

Technology errors and omissions (E&O) and media liability insurance covers claims that your software, IT service, or published content failed a client, caused a financial loss, or infringed someone's copyright or trademark. Enterprise clients almost always require it in their contracts, and without it a single project dispute can stall payment and drain a company's cash.

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Who this coverage is for

This coverage is for software companies, IT consultants, app developers, digital agencies, publishers, and content creators. It responds when the technology or content you produce is blamed for a financial loss or a legal complaint.

What it can help protect

Technology E&O and media liability protects businesses whose products and content can create risk if something goes wrong or someone objects to what you published.

  • Technology errors and omissions (E&O) — Responds to claims that your software, product, or tech service failed to perform or caused a client a loss.
  • Media liability — Covers claims like defamation, copyright infringement, or invasion of privacy tied to content you publish.
  • Missed performance promises — Addresses allegations that your product did not do what you promised a client.
  • Intellectual property claims — Helps with certain allegations that your content or code infringed someone's rights.
  • Legal defense costs — Pays for attorneys and expenses to defend these claims, up to your limits.
Regularly misunderstood coverages
Technology E&O vs. Cyber Liability

A mistake in your tech work vs. a data breach.

Key choices and underwriting factors

A licensed review will usually focus on services delivered, uptime responsibilities, and contracts, data handled and subcontractors, and client industries and revenue concentration.

Common Questions